FREQUENTLY ASKED QUESTIONS
The World Golf Hall of Fame rental includes:
Tables and Chairs
Museum Hours: Mon- Sat 10am – 6pm and Sun 12pm – 6pm
Arrivals: We ask that guests not arrive more than 30 minutes prior to event start time.
AV: Bob Hope & Shell Theater require a playable video looped on a flash drive. Shell Hall TV’s require a video format saved on a USB drive (please provide two). We ask that we receive these 1 week prior to test for any issues. If not provided more than 1 week out, we cannot guarantee that the video will work.
Availability: The World Golf Hall of Fame books events every day and is currently booking as far ahead as two years from now. Our weekends fill up quickly and we recommend booking as soon as possible to ensure you get the date you want. Contact us today and we will gladly check your date for availability.
Breakdown: Events are given one hour after the event to break down and clean up their decor, gifts, etc.
Cancellations: Should client cancel a special event or wedding 30 or more days prior to scheduled date, client shall forfeit the deposit. In the event of a cancellation of special event or wedding after 30 days, all payments made to date are nonrefundable and all outstanding payments will be due immediately.
Dance Floor: The World Golf Hall of Fame does not own a dance floor. If you require one for your event, this must be rented through a rental company. See our preferred vendors list for recommendations.
Date Changes: In the event the client is forced to change the date of the event or wedding, every effort will be made by WGHOF to transfer reservations to support the new date. This includes earthquake, tornado, hurricane, fire, flood, malicious mischief, war, terrorist act, explosion, epidemic, and client conflicts. The client agrees that in the event of a date change any expenses including but not limited to deposits and fees that are nonrefundable and nontransferable are the sole responsibility of the client. The client further understands that last minute changes can impact the quality of the event and that WGHOF is not responsible for these compromises in quality.
Décor & Gifts: All décor items must be cleaned-up and removed at the end of event. Event organizer is responsible for removal of all items not originally provided by the Hall of Fame. Dance floors and rentals may be setup no earlier than 2 pm the day of event and must be picked up that night (unless on a Saturday, then they must be picked up that night or by Sunday between 10:30 am and 12:00 pm or a fine will be assessed. Decorations may not be hung from exhibits. All decorations must be removed without leaving damages, directly following the departure of the last guest, unless special arrangements have been made through venue. Any use of candles must be approved by the facility. All candles must be contained or enclosed in glass. The flame must not reach higher than 2 inches below the height of the glass. The only adhesive material allowed on the walls/pillars is drafting tape which will not damage surfaces. No masking tape, duct tape, electrical tape, transparent tape or double stick tape is allowed. All other decorations must be freestanding. Nails, staples and pushpins may not be used. The use of birdseed, blowing bubbles and sparklers (must be pick up by client) is permitted only outside for wedding and reception farewells. Rice, confetti, flower petals, balloons, glitter, fog machines and pyrotechnics are not permitted inside or outside the facility.
Delivery & Drop-off: Deliveries can be dropped off no earlier than one day prior to your event and must be picked up the following day of event.
Wedding Deliveries: These deliveries can be small boxes of decor or a few items for event needs. Chairs, dance floor, alcohol, and large items may only be delivered on the day of the event and all items must be removed that evening. A list of vendors and delivery times must be provided to event manager one week prior to event. Event organizer and delivery staff may use the Hall of Fame’s service entrance for drop-offs. Directions: From South Legacy Trail pull into the Slammer & Squire entrance, then turn left into the Hall of Fame staff parking. You will see the service entrance in the back for unloading.
Disclosure: Museum exhibitions are an integral part of the venue. These exhibits are considered permanent and cannot be removed. These exhibits may change and WGHOF cannot guarantee the rented space will have the same appearance as originally viewed. Care is given to assure the success of the event when considering placement of objects.
Event Times: All events must end by 11:00 PM in order to allow for cleanup and closure of the site by 12:00 AM. Setup may not occur more than 3 hours prior to event and clean up no longer than 1-hour post event. Events in the Museum and Shell Hall may not start until after 6 pm when the Museum closes.
Final Walkthrough: Final Walkthroughs occur about 30 days prior to your event. They can be scheduled Tuesday-Friday from 9am-4pm, as we are busy with events in the evenings and on weekends.
Fireworks: Firework displays are allowed on property but must be performed by a licensed and insured professional. Fireworks must be displayed off of the Challenge Hole area only.
Food & Beverage: Food and Beverage is not permitted in the Museum outside of designated rental times. Alcoholic beverages may not be consumed outside of these hours or during setup. Alcohol may not be stored on property and must be removed at the end of event. Alcohol must be served by a licensed and insured vendor. WGHOF requires all caterers to be selected from our preferred list. Food preparation and handling must be approved by WGHOF prior to event, including but not limited to stir-fry’s, chocolate fountains, berries, etc.
Golf Course/Tee Times: Please contact course directly. See preferred vendor list for contact information.
Hotel Room Block: Please contact hotel directly. See preferred vendor list for contact information.
Insurance: The World Golf Hall of Fame carries its own insurance policy but does require that all vendors on property for events are license and insured. We also recommend taking out event/wedding insurance as a safe guard for your event. Wedsafe & Wedsure are two sites we recommend.
Lighting: All lighting in Shell Hall is dimmable except for exhibit casings. Any other lighting, including string lighting outside by the pool of unity, is available through a rental company. See our preferred vendors list for suggestions.
Linens: All linens will be provided through the caterers. All of the preferred catering options have their own linens.You may also rent linens through a rental company or purchase your own.
Music: In order to protect items in the museum, sound waves cannot reach higher than 90 dpi.
Noise Ordinance: We have a 10:00pm noise ordinance for all outdoor events. All music/fireworks etc must end by 10:00pm
Parking: Parking is located off of South Legacy Trail by PGA TOUR Entertainment. Please follow signs for Hall of Fame and IMAX Theater parking. Shuttle carts run around the Walk of Champions during Museum hours. Event Parking located by the Pool of Unity. Please turn right off of WGV blvd at the sign for the Slammer and Squire golf course and clubhouse.
Pipe & Drape: Covering of images on either side of the main window in Shell Hall with white pipe & drape is included in rental. We can offer white pipe and drape to cover cases and side walls of Shell Hall for an additional $500 fee.
Pyrotechnics: Sparklers, fireworks, fog machines, CO2/dry ice machines (dancing on a cloud) are not allowed inside the museum
Rain: If the weather forecast calls for rain the day of your event, we will make the rain call by 12:00 pm (noon) as to the location of your event (if it was to be held outside). This will be discussed in further detail with the venue coordinator. Please note: We will take your thoughts into consideration but ultimately rain calls will be made by one of our staff by looking at the radar. If rain is expected at all, we will pull your event inside as our equipment will damage in rain. Challenge hole rentals may be rescheduled to another day within that year in the case of rain (no refunds will be issued).
Setup: We have (24) 72” round tables, (10) 36" low/high-boys, (4) 30" low/high-boys, (10) classroom tables and (40) 8’ banquet tables (linens provided through caterers and not the venue). We also have (400) folding white chairs for the ceremony and reception. We do not offer 6 foot tables or 48 inch rounds (you will need to request these through your caterer). The World Golf Hall of Fame staff must review and approve all proposed logistical plans for the use of the premises a minimum of fourteen (14) days prior to the event. There is a $200 reset fee for changes made the day of event. Table and chair setup will start 3 hours prior to event unless otherwise specified (vendors may arrive at this time for setup).
Shipping: We can ship and charge on your master bill or you can provide your shipping number and we will process packages as a 3rd party shipment. If you plan on having any items shipped to the World Golf Hall of Fame for any reason, please inform your event manager.
Signage: You may display one sign out on South Legacy Trail to help direct guests to the correct parking lot for events. You are responsible for putting out and removing the sign at the end of the night.
Site Visits & Walkthroughs: The World Golf Hall of Fame conducts site visits and walkthroughs Monday - Friday from 9 am to 4 pm (by appointment only). Please allow one hour for these visits. Weekends are designated for setup and events; extra staff is not around to conduct site visits. Special request can sometimes be accommodated. Clients and Potential clients are able to walk the Museum on their own during Museum hours by appointment. Please make sure you notify your event manager prior so they may leave your name with the box office. Final walkthroughs will be schedule one month out from event.
Staffing/Volunteers: The Hall of Fame will provide 1 venue coordinator, 1 facility manager, and 1-2 volunteers for entire Museum rentals. Volunteers can help direct guest, answer questions and run contests on the simulator. Volunteers are not provided for outside venues (excluding the pool of unity) or to lead tours through the museum). Challenge Hole rentals include 1 staff member.
Timelines: Event timelines are due 1 week prior to event or wedding and should list all activities of event. We recommend using the free trial through Timeline Genius to help organize your timeline.
Wedding Holding Rooms: We recommend getting ready at one of the hotels on property. We do offer holding rooms 1 hour prior to your event.
Wedding Rehearsal: WGHOF allots 1 hour for a rehearsal with our venue coordinator the day before any wedding. Schedule rehearsal time with event manager.
These items can be added to your event for an additional fee (setup included):
Screen - $20
Projector (VGA output) & Cart - $10
Speakers & Wireless Microphone - $25 (Sources: CD, MP3, USB, Bluetooth)
Podium - $20
8x12 or 12x8 Stage: $100
Golf Cart Shuttles (including staff): $50 each
Personalized Wine or Beer glasses (min 55 order): $6 each
Brick on the Walk of Champions: $62.50 See order form attached.
Venue Coordinator will provide the following:
General venue organization
Coordination the day of for vendor deliveries
General floor plan for ceremony and reception
Placement of guest book
Placement of seating chart
Facilities Manager will provide the following:
General facilities organization
Ceremony setup, including arch, speakers/microphone and chairs (if applicable)
Cocktail hour setup, including low/high-boys
Table and chair placement for reception
Museum lighting & AC
We suggest hiring an event planner or day of coordinator for the following (not included in rental):
Vendor selection and coordination
Decorating: Hanging and placement for décor
Placement of linens, centerpieces, place card, party favors, portraits and pictures
Removal of all décor and gifts after event (required by venue)
Wedding day coverage for Bridal Party
Wedding rehearsal and ceremony coordination
Rehearsal Dinner Coordination